Commitment to Privacy
Privacy Statement
At MapleMedix Inc., we respect your privacy and are committed to protecting the personal information entrusted to us by our customers, business partners, healthcare organizations, and website visitors. This Privacy Statement explains how we collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Accountability & Privacy Responsibility
MapleMedix Inc, is responsible for protecting the personal information under our control. We have established policies and procedures designed to ensure personal information is handled responsibly, securely, and only for appropriate business purposes.
Our Privacy Officer oversees compliance with privacy requirements and manages privacy-related inquiries and requests.
Information We Collect
We may collect personal information that is necessary for our business operations, including:
Contact Information
Name
Business name
Email address
Phone number
Mailing and shipping addresses
Business Information
Company details
Professional information
Purchasing requirements
Product interests
Account information
Website Information
IP address
Browser and device information
Website usage information
Cookies and analytics data
We only collect information that is reasonably required to provide our products, services, and support.
Use of Personal Information
MapleMedix Inc, may use personal information to:
- Respond to inquiries and provide product information
- Prepare quotations and process orders
- Manage customer relationships
- Provide customer support
- Deliver products and coordinate logistics
- Improve our products, services, and website experience
- Communicate relevant business updates
- Meet legal and regulatory requirements
We will not use personal information for purposes that are incompatible with the reason it was collected without obtaining appropriate consent.
Consent
By providing personal information to MapleMedix Inc, you consent to the collection, use, and disclosure of your information as described in this Privacy Statement.
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services.
Disclosure of Personal Information
MapleMedix Inc, does not sell, rent, or trade personal information.
We may disclose information only when necessary to:
- Fulfill customer orders
- Provide shipping and logistics services
- Support business operations
- Work with trusted service providers
- Comply with legal obligations or regulatory requirements
Any third parties handling personal information on our behalf are required to maintain appropriate privacy and security protections.
Accessing & Correcting Your Information
You have the right to request access to the personal information MapleMedix Inc., holds about you and request corrections if the information is inaccurate or incomplete.
Requests can be submitted by contacting our Privacy Officer.
We will respond to privacy requests within the timeframe required by applicable Canadian privacy legislation.
Cookies & Website Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website usage, and enhance user experience.
You may adjust your browser settings to manage cookies. Disabling cookies may affect certain website features.
International Data Processing
Some service providers used by MapleMedix inc., may process or store information outside Canada. Where this occurs, MapleMedix Inc., takes reasonable steps to ensure appropriate safeguards are in place to protect personal information.
Privacy Complaints
If you believe MapleMedix Inc., has not handled your personal information appropriately, please contact our Privacy Officer.
We will investigate and respond to privacy concerns in accordance with applicable Canadian privacy requirements.
If your concern is not resolved, you may have the right to contact the applicable privacy regulator, including the Office of the Privacy Commissioner of Canada.
Contact Our Privacy Officer
MapleMedix Inc.
Calgary, Alberta, Canada
Privacy Officer
Email: contact@maplemedix.com
For questions regarding this Privacy Statement, access requests, or privacy concerns, please contact us.